If the IP changes frequently during the leveling, your game account would possibly get locked. So we suggest you not to try to logon your game account until we finish the leveling of you order for the safety. And our leveler would also wait for 30 minutes to 1 hour (don??t know the official time of Blizzard) to started the your order to reduce the risk of being locked.

As we all know This is also a new way for Blizzard to protect your game account.: during the leveling, we always logon your game wow account  with the same Ip as your country, but nowadays , if we logon the game account with an IP which is different (even if in a same city)from your last-time landing IP, your game account would likely to be locked, then you will receive an email from Blizzard. Which will be described as being locked due to suspicious activity,but acutally it is not. However, we just want to make you know it is only a way for Blizzard to protect your game account, and he will never ban your account, please no worries.

How can I make it unlocked?

Here are 3 ways for us to resolve this problem:

1. You can simply change the password by yourself, then tell us the new password. But please remember not to logon your game account again until we finish your order, in case, the game wow account  would be locked again.

2. You can send us the link which Blizzard sent to you to change the password, and then we can change the password by ourselves, and surely, we will tell you the new password. But please also remember not to try to logon your game account until we finish your order.

3.  You can give us your email and password, then if your game account was locked, we can login your mailbox to click the link to change the password to unlock the game account. So that we don??t have to bother you. After we finish your order, we will send you back the email as well as the new password, and then you can change the password for both the game account and your email. If your email is only for your wow account  use, we would highly recommend you to use this way.