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Delivery and Refund Policy
Delivery ETA & Refund Policy:
1.We provide different prices for different delivery speeds.The delivery ETAs(estimated time of arrival) at different prices are evaluated automatically based on our recent performance.
2.You may request a refund or change your ETA at any time before full delivery.
Delivery Methods:you may choose one of the following methods:
1.Face to Face Trade:We will contact you in game or by phone if you are offline and trade with you face to face in game. The meeting point is Stormwind (Alliance) or Orgrimmar (Horde). Once there is a farmer preparing to make a delivery or partial delivery, there will be a notification with a confirmation link displayed under Your Order Management Panel. After the trade has been completed, please help confirm the amount you have received by clicking the confirmation link if the notification is still there (if the notification disappears, it means we have confirmed it according to the trading screenshot provided by the farmer), or we might call you to confirm. Please do not block our phone number 213-985-1891 or a Skype phone number. If you do not want to be disturbed, please choose 'Delivery by Auction House Buyout'. Thanks! Note: Please never return your gold to the farmer after trading.
2.Deliver by Auction House Buyout:If you do not want to be disturbed by the phone, please choose Delivery by Auction House Buyout. Just put several(according to the amount of gold you have ordered) cheap items in the auction house, set both buyout and start price 1000G for each item and auction duration as 48hours. For example, if you made a 5000G order, please put 5 items there. The farmers will buyout your items to make the delivery.
Note #1: Auction House takes 5% fee.
Note #2: Please make sure put the same item name on the AH. Please make sure the auction item name and char name you provide are exactly correct and make sure put them onto the AH before checking out because sometimes we might make delivery right after receiving your payment. If we fail to find your auction items, the order might be paused and you will have to contact us to re-activate the order. |
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