Refund Policy

 Author:  Gameusd

Refund Policy

  1. How we deliver:

After placing the order, we will deliver the product to the customer in the game, usually, our delivery time is within 24 hours.

  1. We only accept refund requests under the following conditions:

Buyers did not receive their orders. The product has not yet been delivered or is only partially delivered;
The product received by the buyer did not match the product description.

  1. The refund policy does not include the following:

The buyer has verified and confirmed the order;
Buyer provides wrong or incomplete information;
Transactions made outside of Gameusd;
Buyer dissatisfied with product, remorse, wrong purchase;
Any modifications made by the game developer/game publisher after a successful delivery.

  1. Gameusd does not cover fraudulent claims, we reserve the right to take legal action and permanently suspend buyers' accounts for making fraudulent claims

  2. Buyer must confirm receipt of your order after confirming that the item received is consistent with the description in the product listing and in working condition. Acknowledging receipt of your order indicates that you are satisfied with your purchase and agree to pay the Gameusd.

  3. The Buyer shall be deemed to have accepted the purchased products and/or services if the Buyer does not make or submit a claim, question, and/or complaint to Gameusd within 72 hours of delivery of the purchased products and/or services. Gameusd will not refund orders that are finalized and completed.

  4. In case of a transaction dispute, the buyer has 72 hours to respond to Gameusd support and provide evidence for verification. If the buyer fails to do so within the stipulated time, we will consider the issue resolved and close the dispute.

  5. Gameusd does not cover all payment disputes or chargebacks. Gameusd does not cover all payment disputes or chargebacks. If this happens, we will stop accepting any requests, including refunds.

  6. Refunds will be processed within 3 workdays of receipt of your application. Refunds will be refunded to the payment method you used for the purchase. Refunds can typically take up to 14 days to process, depending on the type of payment method the buyer used. Because banks typically do not complete refunds immediately, it can take up to 14 days for the funds' authorized hold to expire.

Return Policy

  1. Once the transaction is completed, there is no return. By completing the transaction, you agree to accept the item and complete the transaction.

  2. Do not return the in-game item under any circumstances, even for the same character you just traded with. Only scammers will ask for an item to be returned, and if you return an item, you will be solely responsible for your actions.

Thank you for reading our Refund Policy & Return Policy.

Last Modified: May 22, 2023